Three systems. Two spreadsheets.
The information needed for the task was spread across separate tools. Staff had to compare it before moving on with the work.
CASE STUDY 03 · PRIVATE INVESTMENT OFFICE · TRADE OPERATIONS
From Trade to Confirmation
THE PROBLEM
One trade meant checking information across three systems and two spreadsheets, then updating the records and sending a client confirmation.
TRADE ADMINISTRATIONPrivate Investment Office had a time-consuming administrative process around stock trades. Staff compared information across systems, checked available inventory, recorded purchases and sales, updated holdings, calculated stamp-duty charges and emailed confirmations to clients. Levria connected these steps so the team could work faster with less manual updating.
01THE PROBLEM
Each trade meant more updates
After checking stock availability, the team recorded the purchase or sale and updated inventory to reflect the transaction.
The work continued after recording
Stamp-duty charges still needed to be calculated, and the client needed a confirmation by email.
02WHAT WE BUILT
Connect the steps around each trade.
Levria automated the administrative sequence across the existing systems and spreadsheets. The work covered stock checks, transaction records, inventory updates, stamp-duty calculations and emailed confirmations.
INFORMATION TO CHECK
The existing tools
- ✓ Three systems and two spreadsheets
- ✓ Information compared across the tools
- ✓ Available stock inventory checked
THE CONNECTED PROCESS
Trade administration
Carry the information through the task without staff having to repeat every update by hand.
CHECK
Compare the information and verify stock availability.
RECORD
Record the purchase or sale and update inventory after the transaction.
CONFIRM
Calculate stamp-duty charges and email the client confirmation.
WHAT THE TASK PRODUCES
Records and confirmations
- ✓ Purchases and sales recorded
- ✓ Inventory updated
- ✓ Stamp-duty charges calculated
- ✓ Client confirmations sent by email
Bring the checks into the workflow
Information comparison and stock availability checks became part of the connected task across the three systems and two spreadsheets.
Carry the trade into the records
Recording the purchase or sale and updating inventory were connected, reducing the manual updates staff had to carry out.
Complete the client administration
The same process included calculating stamp-duty charges and sending the client a confirmation by email.
03RESULT & HOW WE WORK
TRADE ADMINISTRATION
About 15 minutes returned on every trade.
The connected workflow reduces the administration around each trade from about 20 minutes of manual work to about five minutes of review.
15 minestimated administration time saved per trade
3 + 2systems and spreadsheets connected
5administrative steps in one workflow
HOW THE ESTIMATE WORKSThis is a working estimate based on reducing about 20 minutes of manual administration across legacy software, Microsoft Office and email to about five minutes of human review. It excludes trade execution and client decision time. Actual savings vary when a trade needs an exception handled.
THE WORKBEFOREAFTER
Information checks
BeforeStaff compared information across three systems and two spreadsheets.
AfterInformation comparison and stock checks are part of the automated workflow.
Trade and inventory records
BeforePurchases and sales had to be recorded, followed by inventory updates.
AfterThe process records the transaction and updates inventory.
Stamp duty and confirmations
BeforeCharges needed calculating and confirmations needed emailing.
AfterStamp-duty calculations and emailed confirmations are included in the process.
In their words.
“Levria connected a time-consuming process across three systems and two spreadsheets. Automating the steps from stock availability checks to trade recording and client confirmations helped our team work faster with less manual updating.”
A useful starting point for automation can be the work around a transaction. For Private Investment Office, that meant connecting the checks, updates and confirmations the team was already handling by hand.
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